*Disputes regarding improper performance or non-performance of the contract out of court shall be examined in accordance with the procedure established by the Law on Consumer Rights Protection of the Republic of Lithuania at the State Consumer Rights Protection Service, address Vilniaus st. 25, 01402 Vilnius, el. p. firstname.lastname@example.org, tel. (8 5) 262 67 51, fax. (8 5) 279 1466, website www.vvtat.lt. You can apply electronically via the EGS platform http://ec.europa.eu/odr/.